Why won't Argos pet insurance pay out for my dog's operation?

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My dog Robin had an operation a few months ago, which cost me hundreds of pounds. I tried to make a claim under my pet insurance with Argos to cover the cost, but I was turned down.

Four years ago, Robin was given pills for a very minor ailment which I had totally forgotten about.

But Argos argues both illnesses are linked and insists I should have disclosed this when renewing the policy. Even Robin’s vet says there is no link between the illnesses, but Argos won’t give way. M.W., Totnes, Devon.

Dog operation: Argos won't pay out for my dog's operation (stock image)

Happily, after we contacted Argos, the insurer confirmed it would meet your costs in full.

It agrees it was wrong to refuse your claim and says that there is no evidence to suggest either condition was linked.

  More... Pet insurance: what you need to know Pet owners urged to demand compensation

It urges all customers to disclose previous health conditions when buying pet insurance.

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