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Top ten cars for customer satisfaction - and how to buy one cheaply

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Sizzling Skoda: Three cars from the manufacturer feature in the satisfaction league table

Britain's top ten cars have been named in a major satisfaction survey, but which is the biggest bargain at three years old?

While the pleasure of a brand new car is undeniable, the satisfaction of picking a second-hand one up that feels as good as new for a fraction of the original cost is substantial.

We reveal how to pick up one of the nation's best motors at a lower price

The Skoda Yeti has been voted as Britain’s favourite car by motorists, beating brands such as BMW, Jaguar and Mercedes.

The Czech carmaker also saw its Superb model take second place on the podium, while its Octavia came sixth – not bad for a manufacturer that was the butt of jokes about its quality for decades.

It has had a huge image change since it was taken over by German car giant Volkswagen.

Before that, its unreliable reputation made it the victim of countless jokes. Favourites included: ‘How do you double the value of a Skoda? Fill it with petrol.’

 

Today's more positive verdict was reached after more than 46,000 car owners took part in the Auto Express Driver Power car satisfaction survey.

The Yeti, which costs from £14,945 for a basic model to £26,400 for a top of the range pick, achieved a top score of 92.65 per cent in the overall satisfaction ratings.

Last month, sales of new Skodas hit an all-time high in Britain, with car registrations breaking the 9,000 barrier. A total of 9,711 customers bought a 13-plate Skoda in March, up 14.2 per cent on last year.

  More... Dacia to launch Britain's cheapest estate car at under £7k Drivers shrug off superstition to snap up cars with new '13' plates and push sales higher in March Top five cars that hold their value best and five that plummet fastest - and yes, 4x4s clean up again How younger drivers can beat the car insurance trap - and even drive a more exciting car Can you find a better deal on your car insurance?

According to the car magazine, the Yeti is a ‘compact sports utility vehicle offering multi-purpose practicality, hatchback handling and genuine off-road ability in a great value package’.

Steve Fowler, editor-in-chief of Auto Express, said: ‘We’ve always liked the Yeti – it’s a former Auto Express Car of the Year – so it’s great to see so many owners agreeing with us. They like its practicality, the tech on board and how easy and enjoyable it is to drive.’ 

Newcomers to the top ten list were the British-built Land Rover Discovery and the multi-purpose Renault Scenic.

Mr Fowler said: ‘For the British company especially, it’s great news given the recent launch of premium new models like the Range Rover and Range Rover Sport – they’re clearly moving in the right direction.’

The Skoda Yeti has also been featured in top cars that hold their value best in recent reports on This is Money, and also features in our top bargain 4x4 round-up.

THE FULL LIST OF TEN CARS FOR SATISFACTION - AND THE THREE YEAR MOTORS THAT ARE NOW A BARGAIN

This is Money reveals the full list of ten motors that were in the satisfaction league table below.

We also looked at the average price for a three-year-old second-hand version for each model (2010/60 plate) with an average mileage of 30,000, alongside its original purchase price to give an indication of how well each model has hung onto its value - or hasn't.

One of the motors has lost more than half of its value, while four have lost £10,000 or more. This makes them potential bargain used motors out of the list of the nation's favourite vehicles.

All figures come from Parkers and its target price from an independent dealer.

10. Mercedes E-Class (E200 CGI SE 5d)

Price 2010: £30,160Price now: £18,890

Saving on new:  37%

Value lost: £11,270

9. BMW 3 Series (318i SE 2d)

Price 2010: £26,995Price now: £13,735

Saving on new: 49%

Value lost: £13,260

8. Land Rover Discovery (2.7 TDV6 GS 5d)

Price 2010: £33,240Price now: £24,435

Saving on new: 26%

Value lost: £8,805

7. Alfa Romeo Giulietta (1.4 TB Turismo 5d)

Price 2010: £16,995Price now: £9,035

Saving on new: 47%

Value lost: £7,960

6. Skoda Octavia (1.6 S 5d)

Price 2010: £13,730Price now: £7,320

Percentage of value lost: 47%

Value lost: £6,410

5. Mazda CX5 (2.0 SE-L 5d)

Price 2011 (earliest plate is 61): £21,390Price now: £18,265

Percentage of value lost: 15%

Value lost: £3,125

4. Renault Scenic (1.4 TCE 5d)

Price 2010: £20,250Price now: £9,775

Saving on new: 52%

Value lost: £10,475

3. Jaguar XF (2.2d SE 4d Auto)

Price 2010: £30,945Price now: £19,070

Saving on new: 38%

Value lost: £11,875

2. Skoda Superb (1.4 TSI S 5d)

Price 2010: £17,720Price now: £9,540 

Saving on new: 46%

Value lost: £8,180

1. Skoda Yeti (1.2 TSI S 5d)

Price 2010: £14,570Price now: £11,360

Saving on new: 22%

Value lost: £3,210











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